Field Operations Manager – Direct Hire – Astoria, NY

Direct Hire! $110k

Our clients NYC  location has an exciting opportunity for a Field Operations Manager to join their team in Astoria, NY.

Looking to hire a full time Field Operations Manager. Our client serves New York City’s five boroughs and the Tri-State region for more than 90 years.  Client is the authorized service and repair company for Federal Pump and other brands of pumps and pump systems. Client services all makes and models of commercial, industrial, and municipal water pumps and pump systems.

Job responsibilities:

 Work with the general manager on deploying field service technicians to ensure

all project requirements and budgets are met.

 Manage the full scope of installation, start-up, repair, and replacement projects in

commercial and industrial buildings or municipal water and wastewater systems,

including estimating, labor planning, job scheduling, work assignments, job

completion, troubleshooting, and quality control.

 Troubleshooting complex service jobs by analyzing and coming up with solutions

for repairing electrical and mechanical issues.

 Engage with customers for any dispute resolutions and to ensure customer

satisfaction with our services.

 Attend job-Walks, meet customers, and gather information necessary for

Estimators to properly Bid on new Projects as needed.

 Attend business related events within the community to gain knowledge for

bidding on new projects.

 Work with Estimators and planned maintenance teams to ensure all aspects of

the project are captured in the estimate & subsequent proposal.

 Assist in driving the business processes and profitability across all channels

through analysis of sales and margin

 Assist with the disciplined management process which ensures an efficient and

safe work environment, including coordination and participation in regular safety


 Assisting in hiring a technically competent team that meets and exceeds the

technical requirements of our customers

 Mentoring field employees to gain their trust and cooperation.

Job Requirements:

 Experience in the contracting, construction or industrial service industries

preferred. Technical college degree or relevant Trade School certifications.

 Knowledge of MEP (mechanical, electrical, and plumbing) systems.

Construction/contracting experience with pumps, motors, and control systems is


 Proficient with typical Microsoft programs, including Excel, Word, PowerPoint,

Project, Publisher, and Adobe. Experience with Sage Accounting is a plus.

 Minimum 1 year of experience with Mechanical systems, service, maintenance,

or sales, in a managerial position.

Ability to commute/relocate:

 Astoria, NY: Reliably commute or planning to relocate before starting work


Work Location: In person

 401(k)
 Dental insurance
 Health insurance
 Life insurance
 Paid time off
 Vision insurance
 8 hour shift

Field Service Technician-Direct Hire-Philadelphia, PA

Our client is a manufacturer’s representative, repair & service provider for municipal water and wastewater treatment equipment and systems. Our client represents numerous pump, valve, and pump system manufacturers and serves Western Pennsylvania, West Virginia, Eastern Ohio, and Maryland Panhandle markets. Services include new equipment sales, start-up, routine inspection, field troubleshooting and repair, and a fully equipped state-of-the-art test facility.


  • Troubleshoot and repair all types of centrifugal pumps-domestic water, HVAC pumps (tower cooling & chilled water), submersible, column, and sump/sewage.
  • Under general supervision, inspects, modifies, maintains, repairs, and installs pumps, electric motors, valves, and related mechanical equipment for water and wastewater systems throughout Philadelphia and surrounding areas.
  • Troubleshoot and repair pressure-reducing valves associated with domestic water booster systems.
  • Troubleshoot and repair sewage ejector pumps, pump controls, and systems.
  • Troubleshoot and repair common electrical issues such as three-phase and single-phase electrical systems, including capacitors and start relays.
  • Responds to emergency situations as necessary during normal working hours and when scheduled to be on call for 24-hour emergency service.
  • Planned Maintenance – Performs Planned Maintenance as required. Inspects pump systems and related equipment and makes recommendations for repairs, replacements, or calibrations as needed.
  • Follows all electrical safety rules and Lock-out/Tag-out procedures.
  • Maintains service truck tools, safety equipment, instruments, and materials, specific to pump, motor, and equipment maintenance and repairs.
  • Operates a variety of equipment and hand and power tools as needed to construct, repair, and maintain mechanical equipment. Maintains and cares for all equipment and tools in his/her care and use. Performs cleaning, and lubricating of tools as required.
  • Performs duties in a professional manner and works well with others or in a team setting.
  • Establishes and maintains cooperative working relationships with co-workers, outside agencies, and the public.
  • Regular attendance and adherence to prescribed work schedule to conduct job responsibilities.
  • Observes safe work practices and safety methods; perform other duties as assigned.

Qualifications and Skills

  • High School Diploma or GED Equivalent or Trade School Diploma
  • Minimum 1-3 years of Plumbing and Electric background
  • Experienced in all facets of the plumbing trade
  • Perform varied mechanical maintenance and repair work.
  • Diagnose problems and determine appropriate action.
  • The employee must regularly lift and/or move more than 25 pounds, frequently lift and/or move more than 50 pounds, and occasionally lift and/or move in excess of 100 pounds.
  • Must have a valid driver’s license.
  • Candidates must pass background and drug test.


  • $25.00-$35.00 per hour depending on experience
  • Family Medical, Dental, and Vision
  • 401(k) Profit Sharing Plan
  • Basic Life and AD&D Insurance
  • Paid Time Off and Holidays
  • Steady Work Schedule
  • Uniforms provided

Send resume to [email protected] for consideration.