Direct Hire! $110k

Our clients NYC  location has an exciting opportunity for a Field Operations Manager to join their team in Astoria, NY.

Looking to hire a full time Field Operations Manager. Our client serves New York City’s five boroughs and the Tri-State region for more than 90 years.  Client is the authorized service and repair company for Federal Pump and other brands of pumps and pump systems. Client services all makes and models of commercial, industrial, and municipal water pumps and pump systems.

Job responsibilities:

 Work with the general manager on deploying field service technicians to ensure

all project requirements and budgets are met.

 Manage the full scope of installation, start-up, repair, and replacement projects in

commercial and industrial buildings or municipal water and wastewater systems,

including estimating, labor planning, job scheduling, work assignments, job

completion, troubleshooting, and quality control.

 Troubleshooting complex service jobs by analyzing and coming up with solutions

for repairing electrical and mechanical issues.

 Engage with customers for any dispute resolutions and to ensure customer

satisfaction with our services.

 Attend job-Walks, meet customers, and gather information necessary for

Estimators to properly Bid on new Projects as needed.

 Attend business related events within the community to gain knowledge for

bidding on new projects.

 Work with Estimators and planned maintenance teams to ensure all aspects of

the project are captured in the estimate & subsequent proposal.

 Assist in driving the business processes and profitability across all channels

through analysis of sales and margin

 Assist with the disciplined management process which ensures an efficient and

safe work environment, including coordination and participation in regular safety


 Assisting in hiring a technically competent team that meets and exceeds the

technical requirements of our customers

 Mentoring field employees to gain their trust and cooperation.

Job Requirements:

 Experience in the contracting, construction or industrial service industries

preferred. Technical college degree or relevant Trade School certifications.

 Knowledge of MEP (mechanical, electrical, and plumbing) systems.

Construction/contracting experience with pumps, motors, and control systems is


 Proficient with typical Microsoft programs, including Excel, Word, PowerPoint,

Project, Publisher, and Adobe. Experience with Sage Accounting is a plus.

 Minimum 1 year of experience with Mechanical systems, service, maintenance,

or sales, in a managerial position.

Ability to commute/relocate:

 Astoria, NY: Reliably commute or planning to relocate before starting work


Work Location: In person

 401(k)
 Dental insurance
 Health insurance
 Life insurance
 Paid time off
 Vision insurance
 8 hour shift