Direct Hire! $110k
Our clients NYC location has an exciting opportunity for a Field Operations Manager to join their team in Astoria, NY.
Looking to hire a full time Field Operations Manager. Our client serves New York City’s five boroughs and the Tri-State region for more than 90 years. Client is the authorized service and repair company for Federal Pump and other brands of pumps and pump systems. Client services all makes and models of commercial, industrial, and municipal water pumps and pump systems.
Work with the general manager on deploying field service technicians to ensure
all project requirements and budgets are met.
Manage the full scope of installation, start-up, repair, and replacement projects in
commercial and industrial buildings or municipal water and wastewater systems,
including estimating, labor planning, job scheduling, work assignments, job
completion, troubleshooting, and quality control.
Troubleshooting complex service jobs by analyzing and coming up with solutions
for repairing electrical and mechanical issues.
Engage with customers for any dispute resolutions and to ensure customer
satisfaction with our services.
Attend job-Walks, meet customers, and gather information necessary for
Estimators to properly Bid on new Projects as needed.
Attend business related events within the community to gain knowledge for
bidding on new projects.
Work with Estimators and planned maintenance teams to ensure all aspects of
the project are captured in the estimate & subsequent proposal.
Assist in driving the business processes and profitability across all channels
through analysis of sales and margin
Assist with the disciplined management process which ensures an efficient and
safe work environment, including coordination and participation in regular safety
Assisting in hiring a technically competent team that meets and exceeds the
technical requirements of our customers
Mentoring field employees to gain their trust and cooperation.
Experience in the contracting, construction or industrial service industries
preferred. Technical college degree or relevant Trade School certifications.
Knowledge of MEP (mechanical, electrical, and plumbing) systems.
Construction/contracting experience with pumps, motors, and control systems is
Proficient with typical Microsoft programs, including Excel, Word, PowerPoint,
Project, Publisher, and Adobe. Experience with Sage Accounting is a plus.
Minimum 1 year of experience with Mechanical systems, service, maintenance,
or sales, in a managerial position.
Ability to commute/relocate:
Astoria, NY: Reliably commute or planning to relocate before starting work
Work Location: In person
Paid time off
8 hour shift